Shipping

Shipping is $6 unless discounted due to purchase price. 

Orders are processed and shipped as fast as we can possibly manage, most often next day but occassionally it may take up to 10 business days.

Cart Times:
Carts expire after TWO hours. As soon as you place an item in your cart, it's yours to purchase for those TWO hours. If you don't checkout in time, the items in your cart will expire.

We cannot guarantee that items that expire from your cart will be available again! Many customers have items in their waitlist that they have pre-authorizaed and if your cart contains them, our system automatically fills waitlist orders.
 

Returns

Returns are eligible for store credit only. We allow return of one item every 7 days. Orders cannot be cancelled once shipped. 

Returns must be authorized within 7 days of receipt... no exceptions as this is a requirement of our vendors. Items eligible for return are unworn, unwashed items with tags still attached and in original packaging. Customers are limited to returning one item per week.

Must have approval for all returns. To initiate a return please email admin@countisscouture.com. 

Final sale items cannot be returned or exchanged. The following is a list of FINAL SALE items:

• Monogrammed
• Personalized
• Jewelry
• Face Masks 
• Hair Accessories 
• Hosiery
• Mystery Bags
• Doorbusters
• Liquid products (i.e., hand sanitizer)
• Items Marked Final Sale

Shipping charges (original and return) are the customer’s responsibility. We do not provide return shipping labels. We are not responsible for lost or stolen packages once they leave our hands, but if you are missing a package let us know so we can help you find it before you file a claim.